Service areas: Provo, Orem, Lehi, American Fork, Pleasant Grove, Spanish Fork, plus nearby Salt Lake County.

“Do I need cleaning or sanitation?” Great question. They’re not the same. This guide explains the difference, when sanitation is appropriate, and how Diamond Ducts applies EPA/NADCA best practices so your home gets exactly what it needs—nothing more, nothing less.

Quick definitions

  • Air duct cleaning (source removal): physically removing dust, debris, and contaminants from HVAC components and duct interiors using negative air/vacuum and agitation tools, following NADCA ACR standards.
  • Air duct sanitation/disinfection: applying an EPA-registered antimicrobial specifically labeled for HVAC use—only when warranted (e.g., confirmed microbial growth) and only after a proper cleaning step.

When cleaning alone is the right call

  • Normal dust & debris from daily life, pets, or after a remodel.
  • Odors caused by accumulated dust or debris (cleaning removes the source).
  • Move-in/move-out or after construction when ducts are visibly dusty.

Cleaning addresses the actual source and is the first step recommended by both EPA and NADCA. If there’s no evidence of microbial growth and no special exposure concerns, sanitation usually isn’t necessary.

When to consider adding sanitation

  • Confirmed microbial growth (visible mold on hard duct surfaces or lab-confirmed growth on components).
  • Post-event cleaning where contamination risk is higher (e.g., water intrusion affecting HVAC components, sewage backflow near returns).
  • Targeted odor remediation after cleaning, if a qualified tech determines an EPA-registered product is appropriate for HVAC use.

Important: Antimicrobials must be EPA-registered and labeled for HVAC/duct applications. They’re applied after cleaning, with ventilation and safety precautions, and never as a substitute for proper source removal.

What not to do (and why)

  • Don’t fog unregistered chemicals. Only use EPA-registered products with labels that explicitly allow HVAC use and follow directions exactly.
  • Don’t sanitize porous fiberglass liners. EPA notes there are no registered biocides for wet/moldy fiberglass liners; the remedy is replacement, not chemical treatment.
  • Don’t rely on sealants by default. Sealants/encapsulants are not recommended for routine use; consider only in unusual cases and never to cover active contamination.

Our premium process (Utah County standard)

  1. Inspection & documentation: We photograph inside ducts, returns, blower, and coil areas to confirm conditions.
  2. NADCA-standard cleaning: Source removal with high-CFM negative air, agitation tools, and component cleaning where accessible.
  3. Decision point: If conditions warrant, we apply an EPA-registered HVAC antimicrobial per label, with ventilation and PPE.
  4. Results you can see: Before/after photos and a walkthrough so you know exactly what was done and why.

Utah County realities

New builds and basement finishes across Provo–Lehi often leave ducts dusty. In these cases, a thorough air duct cleaning is usually all you need. If an inspection confirms microbial growth on hard surfaces—or there’s been water intrusion—we’ll explain your options, including targeted antimicrobial treatment that’s labeled for HVAC use.

FAQs

Is “sanitizing” my ducts always necessary?
No. It’s an optional step for specific situations after cleaning, not a routine add-on.

Are chemicals safe in my ducts?
We only use EPA-registered products labeled for HVAC use, applied post-cleaning with ventilation. We’ll explain ingredients, dwell times, and re-entry guidance before we start.

What if my ducts have fiberglass lining?
Wet or moldy fiberglass liners should be replaced, not sanitized. We’ll show you photos and discuss next steps.

Book a Free Inspection

Have questions about cleaning vs. sanitation? See our FAQ or call (801) 441-0147.